I just received my first order from your company--loved the quality of the frames! Excellent. I will certainly be ordering again. Thank you.
I greatly appreciated your speed and wonderful frames, mattes, materials and all that you sent here to Sperryville, and in time for me to suit up for my show. Great service!
Wow---you and your staff are amazing—I never expected my whole shipment by Saturday!! Thank you so much for that unbelievably quick turn-around time, and thanks again for the great sale on-line.
Just wanted to thank you again for such good service. The package arrived yesterday in good shape. Someone had poked a hole through it on one side, but with all your good packing materials everything was fine. The frame is beautiful and the mats are great. Thank you again for your kind and thoughtful service, it is rare today!
Once again I am writing to thank you and your company for a GREAT product and Customer Service.
I received my frame today - it was packaged extremely well. The frame is, as all the rest have been, well made and beautiful. I will contact Franken Frames the next time a frame or frames are needed, and always pass out your company info to friends and acquaintances.
Thank you, Roger. You are always so helpful! I have recommended Franken Frames to my artist friends, not just because the frames are always nice, but because of the personal involvement and interest you all take in making sure everything is right.
I have no idea how to explain the magic of this shipping, but I received the shipment the same day your email said it was sent. I wanted to convey my thanks for a superb job. I was very pleased with each of the frames you constructed for me. I have talked up Franken Frames in a stitching site I post on -- trying to spur a stampede of self-framing your way! Thanks so much for the great job.
I received my order and just want to let you know that I was extremely pleased. The packing is awesome and the frames arrived in perfect condition. Thank you for your excellent service.
I just want to say how much I am impressed with your company and your frames. You offer fast, friendly service, a quality product and very attractive pricing. Your frames are carefully packed so I can't ever imagine one arriving in poor condition. I'm a big fan!
Just wanted to say how pleased I was with my order. The frame is of excellent quality while at an affordable cost. The packaging and shipping was done with care. I also appreciated very much your letting me know that I could receive it chopped in order to save even more. The assembly was very easy and the artwork looks great! You definitely will be hearing from me again.
My frames arrived on time, and they are beautiful, and beautifully put together. Thank you for your fine workmanship and careful shipping! I will be back!
I am writing to express how happy I am with the first frame order I placed with your company. I appreciate your assistance with meeting the deadline, and was delighted to have received the order a day earlier than anticipated. The recipients of the paintings were extremely pleased, and so am I. The craftsmanship on the order was impeccable, and your customer service is top notch. Thank you very much.I received the frames yesterday, and they are beautiful! Thank you so much for taking care of everything. There are not many vendors left in the world who provide such a high level of customer service!
I just received the frames and they look great. Thank you so very much for the fast service and all your help. It's wonderful dealing with a company that cares so much.
As a first time customer I am very impressed with the quality, service and attention you gave my order. I am sure that you handle much larger orders, but your excellent customer service and attention to detail with my small order impresses me. I'm sure to be back as a repeat Franken Frames customer. Thank you.
I would merely like to comment on your companys good customer service. My husband had ordered a double mat from your company and ordered the wrong width. I called your company and your employee Roger was more then helpful and helped resolve my problem even thou it was neglect on our part. Roger definetly made me want to continue to business with your company merely for his excellent customer service skills. Keep up the good work and again
I am in my studio/basement putting my pictures together for hanging this evening and wanted to take the time to say that my thoughts go to all the great folks at Franken Frames. My frames are all flawless, well made and beautiful. It makes a rather tedious job of framing and labeling alot better when I work with the highest quality frames made by the artisans at Franken Frames. I so much appreciate the fine wood and gold leafing covering my frames, the exact cuts and square corners, the careful packing and shipping, and the kind courteous service I receive whenever I call.
We ordered a 30" x 40" frame, "Chop" and it was so easy to assemble. The frame is sturdy and gorgeous. I HIGHLY recommend this company.
Received my order of frames in fine condition. The frames are just wonderful...very impressed. My work is going to look fantastic in these beautiful frames. What could I say but, your frames and service are top notch! Thank you very much.
Thank you! I just want to say that your company has the best customer service I have ever dealt with, if there is someone I can pass this information on to please let me know.
I just received I believe my first frame from Franken Frames. I was very pleased with the quality and craftsmanship. But my main reason for writing is to put in good word for Roger. He called regarding a concern about my order and was by far the most pleasant and helpful customer service rep. I have ever dealt with. He took the time to explain things and even managed to save me $$$ on my order. I will definitely be back to Franken Frames.
I received my shipment today. Thank you very much, wonderful frames, very carfully packed! I have ordered from other companies but have never found the perfect combination of price, quality and service until you! Thanks, I will be back for more frames.
The frames I ordered from you arrived in perfect condition, as usual. Just want to let you know I appreciate your product's quality and your speedy service. Your company gets an A+ from me.
I cannot express how pleased I am with your company! Great service, quality workmanship, nice people and awesome pricing - just terrific! I imagine a long-term business relationship! Keep up the great work!
My show is up and the frames look great. Thank you so much. You were really great to work with over the phone and gave great advice. I am passing you name along to everyone that needs framing. Thanks again.